Director of Takaful, Actuarial and Insurance Services
Could you provide a brief journey of how you arrived where you are today?
In PwC we have insurance experts with multi-disciplinary specialisms, for example in underwriting, claims, management information and IT. I have been exposed to working with all of these experts in my career to date.
This has led me to have a much broader understanding of all the issues faced by Takaful and insurance companies which has enabled me to help my clients with all of their Takaful and insurance issues, not just technical actuarial issues which is where I had my initial training.
I have always had an interest in Islamic finance and this has led me to develop our Takaful (Islamic insurance) practice and helping my Islamic finance colleagues with Islamic modeling issues.
What does your role involve?
What is your greatest achievement to date?
Due to our multi-disciplinary firm, I was able to deploy claim experts to walk through their claims processes and actuarial insurance data mining experts to look at their claims data in detail. By analyzing both their claims processes and data, we were able to identify the key drivers for the claims inflation and suggest a solution which they implemented to save them GBP25 million (US$50 million) a year.
Which of your products/services deliver the best results?
What are the strengths of your business?
It is also because we have helped so many different clients in the MENA region and globally we can always bring markets’ best practice to any part of the Takaful or Islamic finance operation.
What are the factors contributing to the success of your company?
What are the obstacles faced in running your business today?
Where do you see the Islamic finance industry, maybe in the next five years?
Name one thing you would like to see change in the world of Islamic finance?
PricewaterhouseCoopers (“PwC”) is one of the world’s pre-eminent professional services organizations. As a professional business adviser, PwC plays a significant role in the operation of the world’s capital markets.